Usability testing is a process that is carried out in order to find out how easy or satisfying a product or service is through the eyes of a real-time customer or user. There are many ways to carry out this process and usability testing is now relied upon in many industry sectors. In terms of website owners, remote usability testing can make the difference between success and failure as far as their business is concerned. This article looks a little deeper at the variety of software that has been designed for usability testing. We’ll look at 3 different software products that are currently being used for this very purpose and you can make up your mind as to which one suits your needs the best.
Userfeel.com
Our first usability software tool is Userfeel.com and it was developed by a team of professionals from Greece and the UK. This is a very popular usability software tool and has been around since 2010. The founder of the company, Yannis Karampelas, was frustrated because he was unable to find a remote usability testing tool to suit his needs. One of the reasons why Userfeel.com has taken off is thanks to its multilingual remote usability testing potential. Userfeel.com has more than 20,000 testers with an amazing 40 languages between them. The software is so easy to use plus the fact that you can carry out the testing on pretty much any digital device all adds up to a very slick package. Results are provided in less than 24 hours and they even have a very handy video option from which to present the usability testing results.
TechSmith Morae
Our second remote usability testing tool comes from the company TechSmith and it is another great option for you to consider. Morae has been designed for both web user experience and software testing. It aims to provide the designer with a complete list of any potential issues and hard data that will help them to design the perfect product, service or website. Clear to understand graphs that are jam-packed with satisfaction and efficiency reports that will make all of the difference. Morae also help to gather data from real testing scenarios that will point out each and every design flaw in your product or service. They offer Morae in a free trial version and this makes it a very tempting remote usability testing tool.
Silverback
Our final remote usability testing tool is only for Mac users, but it is certainly worth a mention because it works extremely well. You can get a trial version for nothing, but it carries a slightly invasive watermark that will cost you $39 to remove. We particularly enjoyed the advanced export function that gives the user full control over the video options. Silverback is Sierra ready and also works with both Yosemite and El Capitan.
So there you have it, 3 of the very best remote usability testing tools that should suit you whatever OS you may be running.